Support

Support for Honest Checklist for Jira, and for any other Backyard Tools app, goes through one form.

Contact

Send us a message with the form below — there is no separate public email address. We aim to reply within 3 business days (Monday–Friday). This is a target, not a guaranteed service level — Backyard Tools is a small team.

Reporting a bug

To help us reproduce the problem, please include:

Your Jira Cloud site URL (for example, yoursite.atlassian.net).
The issue key where it happened (for example, PROJ-123).
What you did, what you expected, and what happened instead.
A screenshot, if you can share one.

We never need your Jira username, password, or API token to help you. Please do not put credentials in the message below — we will not ask for them.

Requesting a feature

Send a short description of what you would like to do and why the current app does not cover it. We read every request, even if we cannot promise a timeline.

More help

See the documentation for installation and usage steps, including the FAQ. For what data the app stores and how to remove it, see the Privacy Policy.